Refund and Cancellation Policy

Because digital goods, software licenses, and online credentials are inherently irrevocable once viewed or decrypted, acc.forsale adheres to a clear, balanced refund framework.

1. Nature of Irrevocable Digital Goods

Unlike physical merchandise, digital credentials and license strings cannot be physically returned or untransferred once exposed. Consequently, transactions are deemed final upon successful decryption by the customer, subject only to valid initial warranty claims.

2. Qualifying Refund Scenarios

A customer is entitled to a full refund or order cancellation under the following conditions:

• Fulfillment Failure: An order cannot be fulfilled due to technical synchronization failure, permanent stock depletion, or supplier outage.
• Unresolvable Warranty Issue: An account or license is defective upon initial delivery (within the designated inspection window) and support is unable to provide an operational 1:1 replacement within 24 hours.
• Overpayment or Double Payment: Overpayments or duplicate blockchain deposits sent to the unique order address are refunded upon customer verification (minus network gas fees).

3. Ineligible Scenarios (Non-Refundable)

Refunds and cancellations are strictly unavailable in the following cases:

• Buyer Remorse: Change of mind, accidental purchase, or lack of personal requirement post-delivery.
• Incompatible User Software: Inability to run third-party software, anti-detect browsers, or scripts on the customer's personal device when the delivered account itself is fully operational.
• Post-Inspection Bans: Platform restrictions, automated sweeps, or account suspensions occurring after the expiration of the initial inspection window or resulting from buyer usage.
• Negligent Credential Handling: Loss of account access caused by failing to update passwords or configure personal two-factor authentication.

4. Refund Methods and Processing Times

• Store Credit: Instant adjustment to your customer balance, available immediately for any future purchase.
• USDT On-Chain Refund: Sent directly to your designated cryptocurrency wallet address. On-chain refunds are processed within 2 to 12 hours following support authorization.